The Object Of This Contract Is The Contracting Of A Comprehensive External System Management Service And It Support For The Users Of Amb Informació I Serveis, S.A. (Hereinafter With Information). With This Service, Coverage Must Be Given Both To The Technical Management Of The Entity In The Organization, Supervision And Improvement Of Computer Systems, It Security And Communications Networks, As Well As To The It Department Of The Same In Tasks Of Attention And Resolution Of Incidents At User Level (Help Desk), User And Permission Management, Layout Of Machines And Configuration Of Internal Communication Networks.